How to offer free promotional e-goods? 

There are two ways to offer digital goods for free:

First way

1. Create a product with zero price.
2. Attach a file to it under the Files tab.

Your customers will add this product to cart, place an order and get download links without paying anything.

To make the process for these free orders more smooth, we recommend to enable the Skip payment method selection, if the order total is zero option and to make your store automatically set the Paid status for free orders. This way your customers will instantly get download link after placing an order.

Second way

You can attach a file to a product by adding a download link directly to the product description. In this case, a visitor doesn't have to place an order – they can download the file right from the product page. How to do it:

1. Upload your file to any hosting. For example, you can use your Website
2. Add a link to this file to your product description

If you use this way, you will not see the downloads in the orders list.

What happens if a customer's download is interrupted?

If your customer has any connectivity issues, the file will automatically continue its download once the connection is reestablished.

What are the limitations for digital products?

Your store does not have bandwidth limits for digital products. However, file size is restricted based off your store’s paid plan.